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PRIVACY POLICY

This information is provided for reference only. In the event of any discrepancy, the French version shall be deemed authoritative.

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1. Data Controller

The data controller responsible for your personal information is:

SAS LUDOVIC LYNE
Website: www.ludoviclyne.com
Address: 41 Rue Vital, 75116 PARIS, France
Email: contact@ludoviclyne.com

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2. Data Collected

When you use the website www.ludoviclyne.com, we may collect the following information:

  • Identification and contact details: first name, last name, email address, phone number, postal address (if necessary for delivery or billing)

  • Payment data: only when purchasing products or services, processed securely via our payment provider

  • User account data: username, password, order history, and preferences

No cookies are used on this website.

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3. Purpose of Processing

The personal data collected is used for the following purposes:

  • Managing orders and services (photo session bookings, product delivery, invoicing)

  • Communicating with you: order confirmation, follow-ups, and responses to inquiries

  • Managing user accounts: authentication, order tracking, and personalization of your experience

  • Sending commercial updates and newsletters, only with your explicit consent

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4. Legal Basis for Processing

  • Performance of a contract: to manage orders, services, and user accounts

  • Consent: for the sending of marketing emails or SMS messages

  • Legitimate interest: for website management and customer relations

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5. Data Recipients

Your personal data is strictly intended for SAS LUDOVIC LYNE and its authorized service providers (hosting provider, payment processor, delivery services).

Your data will never be sold or shared with third parties.

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6. Data Retention Period

  • User accounts: data may be retained indefinitely as long as the account remains active.

  • Orders and services: retained for 3 years following the last transaction (for legal and accounting purposes).

  • Marketing data: retained until consent is withdrawn or after a maximum of 3 years of inactivity.

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7. Your Rights

In accordance with the General Data Protection Regulation (GDPR), you have the right to:

  • Access your personal data

  • Rectify inaccurate information

  • Request the deletion of your data (subject to legal obligations)

  • Restrict processing of your data

  • Object to the use of your data for marketing purposes

  • Request data portability (transfer of your data to another service)

To exercise your rights, please contact:
contact@ludoviclyne.com

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8. Data Security

We implement appropriate technical and organizational measures to protect your data against:

  • Accidental loss or destruction

  • Unauthorized access

  • Unauthorized disclosure or alteration

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9. Complaints

If you believe your personal data has not been handled in accordance with data protection laws, you may file a complaint with the CNIL (French Data Protection Authority): www.cnil.fr

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